For kitchen exhaust and mechanical contractors
The job isn't done until the office knows it's done.
CloseOut is job documentation software for field service crews.
An app on the technician's phone and a screen for the office, working from one job record. He checks in, works the list, shoots the before and after, and closes out — and the office already has the report. No write-up the next morning. No chasing the truck.
Works on the phone your technicians already carry. Works with no signal.
The problem
The work finishes at 2 AM. The paperwork shows up days later.
Night crews do the job right. Then the record gets rebuilt from texts, memory and a phone full of photos — by someone who wasn't there.
The office chases the truck
Calls and texts the morning after: did it get finished, where are the photos, what did you find on the roof?
One job, three nights, one text box
A repair that takes a diagnostic night, a repair night and a follow-up gets crammed into one note. Nobody can tell which night did what.
Proof lives in too many places
Photos on one phone, the FDNY checklist on paper, the report typed the next day. The customer waits, and so does the invoice.
What changes
The technician closes out. The office already has it.
Entered once, on site. That one record becomes the service history, the customer report and the fire department checklist.
No next-day write-up
What was done, what was found and every before and after arrive the moment he closes out — not when someone gets to it.
Nothing closes with a gap
The close-out button tells the technician exactly what's still missing, on site, while he can still fix it.
Nothing leaves without you
Every report is approved in the office before it goes out. Nothing sends itself.
A customer copy that stays clean
The customer sees the work and the photos — never your costs, your notes to the crew, or the hours on the clock.
How it works
Set up the night. Work the night. Send the report.
Set up the night
Pick the site, the crew and a template. The list and the required photos land on the technician's phone, with your instructions on top.
Work the list
Check in with one tap. Tick the work, shoot each before and its after, flag anything found. Close out when the button says it's all there.
Review and send
The night shows up on the calendar. Read it, approve the service report and the FDNY checklist, print or send.
Features
Everything your technician needs on one screen.
And everything the office needs the next morning, already filled in.
A close-out that names what's missing
No guessing whether it's done. The screen lists what's left — a photo, an answer, a check-in — until there's nothing left.
Before and after, paired
Every photo is named for what and where — Hood @ Kitchen, west wall — and the after is taken from its before, so they always match up.
Found something
A leak, a dead motor, a panel out of compliance: one line, which unit, how urgent, a photo. It reaches the office as its own report.
Many nights, one work order
Diagnostic, repair, follow-up — each night keeps its own record, all under the same job and the same site.
The FDNY checklist, split right
The technician answers only what he alone can see — six quick questions. The office finishes the form on the desktop and prints it.
Works with no signal
Basements, roofs, mechanical rooms. Nothing to install and nothing lost when the bars drop.
See it
One record, from the roof to the report.
These are the real screens, running on sample jobs.
The office opens to the month. Every night is on it, colored by what needs attention — to review, couldn't finish, missed. Work that went fine stays quiet.
Start from a template like Quarterly hood & duct cleaning. The tasks, the counters and the required photos go straight to the technician's phone.
Built from what the technician recorded. Approve it in the office, then print or send. No retyping.
Why CloseOut
Built with a kitchen exhaust crew, not for one.
CloseOut was shaped with a working exhaust cleaning company — its owner, its office and the technicians who do the work at night.
Every screen maps to something they already do. If a step doesn't exist in the real job, it doesn't exist in the app. That's why the technician's whole night is check in, work the list, close out — and why the office sees the jobs that need them, not the ones that went fine.
Get in touch
See how CloseOut fits your operation.
Tell us what kind of work your crews do and where the close-out gets stuck. We'll show you your own week in it.